Table of Contents
What a roll-up strategy really buys
A roll-up strategy does not buy EBITDA in isolation. It buys people, systems, and processes that must work together. Treat valuation, seller alignment, and integration as one system. The goal is not more locations. The goal is a more valuable business that compounds and lowers risk.
The valuation trap
Do not pay tomorrow’s price for yesterday’s numbers. Price risk. Not hope.
Start here.
- Normalize results. Remove owner perks and one-time boosts.
- Rebuild gross margin accurately. Misclassified COGS inflates margins.
- Price customer concentration. If the top three customers are 40 percent of revenue, discount or structure around it.
- Underwrite key-person risk. Model the business if the rainmaker slows down or leaves.
Sensitivity snapshot (illustrative).
- Base: $5.0M revenue. 20% EBITDA. 10% churn. EBITDA = $1.0M.
- Case A: churn 18%. margin 17%. EBITDA = $0.71M.
- Case B: churn 10%. margin 22% via procurement. EBITDA = $1.10M.
Small moves in churn and margin swing value more than top-line growth. Your roll-up strategy must price those swings.
Structure that builds trust
Sellers want money. They also want certainty, timing, and legacy. Structure is how you align interests.
Tools that work.
- Earn-outs tied to levers the seller controls.
- Equity rollover into the platform for shared upside.
- Seller notes to bridge gaps and sustain alignment.
- Consulting agreements with clear KPIs and a clean ramp-down.
- Targeted holdbacks for named risks.
Three-path deal math
- Option A. $3.2M cash. $400k note. $600k capped earn-out on retained gross profit.
- Option B. $2.2M cash. $600k note. $1.4M equity rollover.
- Option C. $3.6M cash. Lower price. Stronger reps and warranties. Short consulting tail.
Make the trade-offs explicit. Let the seller choose the risk they prefer. You protect compounding.
Integration is the job
Decide your operating model early. Stick to it.
Brand architecture. One brand simplifies systems. A house of brands preserves local goodwill. Choose and live with the trade-offs.
Shared services. Centralize finance, HR, legal, procurement, and RevOps after the chart of accounts is unified. If you cannot produce a clean weekly dashboard by location, you do not control the business.
Tech stack. Standardize the core. Control access. Govern data. Schedule training. Do not only schedule cutovers.
Talent mapping. Identify irreplaceables, flight risks, and promotables. Put names on each list. Act.
Day-1 to Day-90.
- Who announces what.
- Who trains them?
- Which systems migrate when.
- What gets measured. By who. By when.
Five Day-1 messages
- Your jobs are safe today. Here is what stays the same this week.
- Here are the first changes and the timeline we control together.
- Your benefits and payroll are confirmed. Here is the contact for questions.
- Here is how our tools will make your work easier in 30 to 60 days.
- We will keep our promises. First proof by Friday.
Lessons from consolidation
Service platforms fail the same way. Central teams move too fast. Earn-outs point to the wrong levers. Procurement savings exist but require unified systems and real adoption. Compliance and culture do not forgive shortcuts. Design for these facts on day one.
Governance that prevents heroics
Boring cadence wins.
Weekly ops. By location and function. Leading KPIs: schedule fill rate. Revenue per FTE. On-time close for tickets or cases. Response time.
Monthly close. On schedule. Variance by driver, not by spreadsheet tab.
Quarterly strategy. Adjust the thesis. Retire playbooks that no longer work.
Annual plan. Capacity. Capital allocation. Succession for critical roles.
Agenda snapshots.
- Weekly. Last week’s KPIs. Blockers. Owners. Due dates.
- Monthly. P&L and cash flow. Covenant headroom. Pipeline health. Integration progress vs plan.
- Quarterly. Pricing review. Procurement savings realized. Cross-sell penetration. Leadership bench depth.
Day-1. Day-30. Day-90. KPIs
- Day 1. All-hands delivered. Customer notices sent. Payroll and benefits confirmed. Access control audited.
- Day 30. 80 percent tool adoption. Unified chart of accounts live. Weekly dashboard running.
- Day 90. 95 percent tool adoption. Procurement program live. First cross-sell pilot closed. QoE adjustments reconciled to close.
Set these expectations before the LOI. Book the resources. Do not beg later.
Culture is the invisible P&L
Culture arbitrage is real. Acquire teams that want to win inside a system. Protect frontline dignity. Raise standards. Show where each person fits. Define success. Name the support path. Deliver the first promise on time. Trust builds in the first week. It is measured in the first quarter. It compounds over the first year.
Funding that matches volatility
Pretty leverage breaks under stress. Match capital to cash-flow reality.
- Cash-flow loans for predictable earnings.
- Asset-backed lines when collateral is real.
- Mezzanine or preferred to protect common equity on larger deals.
- Common equity when speed and scale matter more than cost of capital.
The structure should survive a two-quarter integration delay without covenant drama.
Tax drag and structure
Structure affects tax drag and enterprise value.
- Use rollover equity and seller notes to defer some taxes and keep sellers engaged.
- Align earn-outs to operational metrics to avoid paying for non-tax-efficient hope.
- Map after-tax cash to debt service, capex, and working capital so compounding is real, not theoretical.
Reducing tax drag increases free cash. Free cash funds integration and the next acquisition. That compounds valuation.
When to walk
Walk if the story changes without documentation.
Walk if key people refuse retention or non-solicit terms.
Walk if QoE exposes unpriceable revenue recognition issues.
Walk if integration would cannibalize core margins.
Walk if the deal depends on a hero assumption you cannot control.
A disciplined roll-up strategy protects the compounding engine over any single transaction.
Sector snapshot
A regional services platform targeted six locations in twelve months. Single brand. Shared services for finance, HR, and RevOps. Procurement reduced unit costs nine percent in two quarters. Churn stabilized after Day-30 onboarding scripts were standardized. One owner resisted tool adoption and exited at month seven. Margin improved the next quarter. Lesson. Enforce standards with respect and speed.
The owner-investor mindset
Operators collect locations. Owner-investors compound value. Focus on mechanisms that raise the multiple. Reliable reporting. Procurement leverage. Pricing power. Cross-sell density. Leadership bench depth. The market pays when your system is repeatable and your integration is real.
Next steps
- Write a one-page roll-up strategy with buy box, integration model, and funding plan.
- Draft a three-option offer template you can reuse.
- Build a Day-1. Day-30. Day-90 playbook before the next LOI.
- If you cannot see the business weekly, you do not own it yet.
