by Justin Maxwell | Aug 26, 2026 | Uncategorized
Sales Team Design Starts With the WorkSales Team Design and the BDR RoleClosing Deals Requires a Different SkillAccount Managers Protect and Grow What You’ve Already WonCustomer Success Isn’t Account ManagementThe Commercial Role Founders Usually... by Justin Maxwell | Aug 24, 2026 | Business Success, Exit Ready, General Financial, Generational, Interviews, Protection, Tax
How a Probability-Weighted Pipeline Forecast Actually WorksThe Probability Weight Has to Come From RealityYour Pipeline Forecast Should Be a Range, Not One Magic NumberWhat the Probability-Weighted Pipeline Forecast Still Cannot SeeThe Biggest Forecasting Problem... by Justin Maxwell | Aug 24, 2026 | Business Success, Exit Ready, General Financial, Generational, Interviews, Protection, Tax
Customer Churn Usually Comes From Three PlacesWhy Diagnosing Customer Churn MattersAccount Management Is Different From Customer SuccessExpansion Revenue Makes Customer Churn Even More ExpensiveRetention Shouldn’t Be Left to Chance We tend to treat customer... by Justin Maxwell | Aug 21, 2026 | Business Success, Exit Ready, General Financial, Generational, Interviews, Protection, Tax
The Net Revenue Retention Formula Shows What Happens After the SaleHow the Net Revenue Retention Formula Actually WorksWhat 105% NRR Actually Looks LikeAnd Here Is What 95% NRR Looks LikeNew Sales Can Hide a Retention ProblemHow Much Are We Selling Just to Replace... by Justin Maxwell | Aug 20, 2026 | Business Success, Exit Ready, General Financial, Generational, Interviews, Protection, Tax
Budget: Can They Actually Make the Investment?Authority: Who Can Cause the Purchase to Happen?Need: Is the Problem Important Enough to Act On?Timeline: What Creates the Reason to Act?Route Opportunities by MaturityAdd Two Dimensions as Sales Complexity IncreasesHow...
